Technology Tales

A collection of lessons learnt about web hosting

Putting this blog back on its feet after a spot of web hosting bother caused me to learnt a bit more about web hosting than I  otherwise might have done. Here’s a selection and they are in no particular order:

1. Store your passwords securely and where you can find them because you never know how a foul up of your own making can strike. For example, a faux pas with a configuration file is all that’s needed to cause havoc for a database site such as a WordPress blog. After all, nobody’s perfect and your hosting provider may not get you out of trouble as quickly as you might like.
2. Get a MySQL database or equivalent as part of your package rather than buying one separately. If your provider allows a trial period, then changing from one package to another could be cheaper and easier than if you bought a separate database and needed to jettison it because you changed from, say, a Windows package to a Linux one or vice versa.
3. It might be an idea to avoid a reseller unless the service being offered is something special. Going for the sake of lower cost can be a false economy and it might be better to cut out the middleman altogether and go direct to their provider. Being able to distinguish a reseller from a real web host would be nice but I don’t see that ever becoming a reality; it is hardly in resellers’ interests, after all.
4. Should you stick with a provider that takes several days to resolve a serious outage? The previous host of this blog had a major MySQL server outage that lasted for up to three days and seeing that was one of the factors that made me turn tail to go to a more trusted provider that I have used for a number of years. The smoothness of the account creation process might be another point worthy of consideration.
5. Sluggish system support really can frustrate, especially if there is no telephone support provided and the online ticketing system seems to take forever to deliver solutions. I would advise strongly that a host who offers a helpline is a much better option than someone who doesn’t. Saying all of that, I think that it’s best to be patient and, when your website is offline, that might not be as easy you’d hope it to be.
6. Setting up hosting or changing from one provider to another can take a number of days because of all that needs doing. So, it’s best to allow for this and plan ahead. Account creation can be very quick but setting up the website can take time while domain name transfer can take up to 24 hours.
7. It might not take the same amount of time to set up Windows hosting as its Linux equivalent. I don’t know if my experience was typical but I have found that the same provider set up Linux hosting far quicker (within 30 minutes) than it did for a Windows-based package (several hours).
8. Be careful what package you select; it can be easy to pick the wrong one depending on how your host’s sight is laid out and what they are promoting at the time.
9. You can have a Perl/PHP/MySQL site working on Windows, even with IIS being used in place instead of Apache. The Linux/Apache/Perl/PHP/MySQL approach might still be better, though.
10. The Windows option allows for ASP, .Net and other such Microsoft technologies to be used. I have to say that my experience and preference is for open source technologies so Linux is my mainstay but learning about the other side can never hurt from a career point of view. After, I am writing this on a Windows Vista powered laptop to see how the other half live as much as anything else.
11. Domains serviced by hosting resellers can be visible to the systems of those from whom they buy their wholesale hosting. This frustrated my initial attempts to move this blog over because I couldn’t get an account set up for technologytales.com because a reseller had it already on the same system. It was only when I got the reseller to delete the account with them that things began to run more smoothly.
12. If things are not going as you would like them, getting your account deleted might be easier than you think so don’t procrastinate because you think it a hard thing to do. Of course, it goes without saying that you should back things up beforehand.

Buying in Britain

Under this heading, I have collected my listings of places on the web where you can purchase computing, mobile telephony and photographic equipment. As per the title, these apply to the U.K. because I have yet to import anything from beyond the shores of the island where I am writing these words. While I cannot claim to have patronised all of the emporia that are listed, the hope is that there’s enough there to enable some price checking and sourcing of goods that otherwise may not have wide availability. You never know but they even might come in useful.

PC Builders

Refurbished Computers

More Computing Equipment

Mobile Phones

Photography Kit

As you might have guessed from the names, we are not just limiting ourselves to computers, phones and cameras but include the accessories too. In fact, since the explosion of mobile telephony and digital photography, a major crossover has development between formerly very separate business areas. The fact that many mobile phones carry the same processing power as desktop PC’s did not so many years over a decade ago rather forces the issue.

When film held sway, photography was a very analogue affair with most of the magic being made in the camera and in printing labs, including personal darkrooms. A scanner was an essential item for digitising any images. Film still lives on but the convenience of digital capture has won me over, particularly with its thrusting the processing back on my shoulders instead of paying someone else to do it. That costs time instead of money but the latter quantity is less plentiful this times. Just as my interest in desktop computing continues to persist into an age when everything is getting more and more mobile, the art of photography hasn’t been automated out of existence because it always has been the photographer that was the most important actor in the discipline.

Then, there’s the upsurge in mobile computing. While I may have been late to the game with my purchase of a BlackBerry and an Asus Eee PC in the last few months, it’s not unclear where things are going with the gadgets becoming more and more appealing. Now, it’s hard to believe that it was just under a decade ago when most mobile phones were for making and taking voice calls along with sending text messages. Yes, PDA’s were about but they didn’t seem to be as commonplace as smartphones are today. Still, it seems that mobile phone technology is going to continue evolving so it’ll be interesting to see where things go, especially with the advent of cloud computing.

With all of the changes that are in train, desktop computing is likely to continue in one form or another. We may be in the heart of a technological revolution brought on by mobile and cloud computing but there’s still something more productive about sitting at a desktop and working a machine with a mouse and keyboard. My hunch is that desktop computing is going to itself alter over the next few years with touchscreen monitors already becoming available. That development could get interesting if combined on a full specification laptop that rarely spends any time away from being plugged into a power socket.

All in all, it feels as if we are moving through a period of massive change in the world around us after a period of what felt like prolonged stability. Even in an economic downturn, it feels as if all hell has broken loose in the world of technology with old certainties being overthrown and it looks as if it is going to stay that way for a while. There may be a time of consolidation yet but the trick at the moment is control any temptations until we find any use for new shiny things that attract massive attention. Then, the listings that I have collected here might have a use.

Keeping an eye on WordPress development III

If the milestone date was to be believed, WordPress 2.5 was due yesterday. However, it has yet to show and a quick look on WordPress Trac reveals why: loads of outstanding tickets relating to bugs. In fact, there seem to be more tickets associated with this than other releases. I suppose that we can expect the new release when we see it then. Interestingly, the administration screen theming references have been removed from the pre-release version so that’s a functionality for a future release and it’s not hard to see why. Otherwise, the style of the screens in the latest Subversion revision looks a bit smarter and my blog themes are not getting broken. For my online blogs, I’ll be sticking with 2.3.3 for now.

Take a great leap forward, then consolidate…

While I have been a user of WordPress since late 2006, I only began to start keeping tabs on its development following my hearing news of dramatic changes coming in what became 2.5. Since a pattern developing with bigger changes coming in 2.5 and 2.7 while both 2.6 and 2.8 didn’t add too much in the way of upheaval but rather evolved what was already there. With 2.8, theme and widget management got the once over while there were plenty of other tweaks that polished a well received forbear. The differences between 2.7 and 2.8 are discernible without breaking anything that shouldn’t be broken. In short, I rather like the result.

The reaction to 2.5 was mixed, to say the least, and that in part led to the dramatic changes in 2.7, especially with regard to the administration interface. I admit to having had doubts about these when I first saw them development and there was so much chopping and changing during development that stepping back until things settled down became a necessity. Even adding a ticket to the TRAC was problematical unless you had sight of what was happening behind the scenes because it became too easy to add an invalid ticket.

With the release of 2.8 into the wild, 2.9 is now on the horizon and I am inclined to suspect that we might see bigger changes again. For one thing, there was that interface poll a little while ago and who knows what impact that may have on what comes next. The structure of the administration screens may not alter that much but that still leaves changes to colours and icons with the aim of separating navigation from what else is on there, something that doesn’t trouble me at all. In fact, I don’t see very much wrong with how how things are right now and wonder if there’s any point in making too many changes at all. The forecasted incorporation of WPMU functionality is a bigger change that would mean the end of WordPress MU as a separate entity and would concern me more with the amount of under the bonnet re-engineering that would be needed. Add Google Summer of Code projects to this mix and 2.9 looks as if it could be a step change in the spirit of 2.5 and 2.7, if not in feel. Summer 2009 could be very interesting for WordPress and I only hope that it continues to work for me in the way that it does as we move from version to version.

Slackware & Derivatives

There’s a saying out there about Slackware being the only distribution that’ll teach you about Linux. For one thing, it certainly has been around since near enough the dawn of Linux and I remember a colleague at The University of Edinburgh using it on one of the institution’s research PC’s. There is a hardcore aspect to the distro so it’s not for beginners and, whatever you do, don’t go expecting any easy way of updating the software that you install on your system.

Salix OS

Here is a Slackware-based distro that comes with the following desktop environments: Xfce, MATE, LXDE, Fluxbox, KDE and Ratpoison. It is interesting to see that GNOME has been given a wide berth with MATE included in its stead. This was created as a fork of Zenwalk when its originator decided to slim things down from where they had gone.

Slackel

This is a Greek distro that is based on both Slackware and its derivative Salix. KDE and Openbox are the desktop choices for anyone who might be interested.

Slackware

Along with the longstanding x86, releases (32- and 64-bit, by the way), there’s even an ARM version now. Early in 2012, the distro’s website disappeared because there wasn’t money to address a hardware failure. Thankfully, it’s back online now thanks to the support of its community, even if RAM remains an issue on the main server; that’s why a mirror site exists. The way this bump was resolved shows that even more technical variants of Linux have their fans and there’s something to be said for knowing more about the innards of the operating system too.

Slax

Whether you are an admirer of Slackware or not, this modular lightweight distro is intended to run on some very old computers. While I have no idea where they might find PC’s from around twenty years ago (Intel 486, anyone?) for testing that Slax runs on them, that hasn’t stopped the project allowing its wares to run on those at all. They even sell a USB stick drive with the software installed on there to fund the project if downloading the files is too much for you.

SMS

The acronym stands for Superb Mini Server and that provides the intent of this Italian distro. Slackware is its basis and the inclusion of Webmin is more than a strong hint that it is built for remote management too. Also, part of the package is the sorts of tooling that you’d need for a web server so it’s not just for file storage and there’s firewall management available too.

Zenwalk

XFCE is the main desktop environment chosen for this distro and it too has been around for nearly twenty years. Things have slimmed down to a single 64-bit edition though legacy versions remain available from mirror sites.

Changing the earpiece volume on a Nokia 1661

The Nokia 1661 is an entry-level phone so you’d have thought that they’d have made it obvious how to change the earpiece volume on the thing. However, it turns out to be something for which you do need to consult its manual and it’s not as user-friendly as it could be either. Seemingly, the earpiece volume only can be adjusted while you’re already on a phone call and you need to use the scroll key (push in left and right sides as needed) that could be right up against your face at the time! My way around this is to phone the speaking clock (123 in the U.K.) and adjust the earpiece while that call is in progress. Then, you’re set for future conversations with real people. Well, anything’s better than not being able to hear the other person due to background and my Nokia 1661 came with its volume set rather too low for me if I recall correctly. While I can appreciate the need to look after your hearing, you do need to have coherent phone conversations too.

A useful little device

Last weekend, I ran into quite a lot of bother with my wired broadband service. Eventually, after a few phone calls to my provider, it was traced to my local telephone exchange and took another few days before it finally got sorted. Before that, a new ADSL filter (from a nearby branch of Maplin as it happened) was needed because the old one didn’t work with my phone. Without that, it wouldn’t have been possible to debug what was happening with the broadband clashing with my phone with the way that I set up things. Resetting the router was next and then there was a password change before the exchange was blamed. After all that, connectivity is back again and I even upgraded in the middle of it all. Downloads are faster and television viewing is a lot, lot smoother too. Having seen fairly decent customer service throughout all this, I am planning to stick with my provider for a while longer too.

Of course, this outage could have left me disconnected from the Internet but for the rise of mobile broadband. Working off dongles is all very fine until coverage lets you down and that seems to be my experience with Vodafone at the moment. Another fly in the ointment was my having a locked down work laptop that didn’t entertain such the software installation that is needed for running these things, a not unexpected state of affairs though it is possible to connect over wired and wireless networks using VPN. With my needing to work from home on Monday, I really had to get that computer online. Saturday evening saw me getting my Toshiba laptop online using mobile broadband and then setting up an ad hoc network using Windows 7 to hook up the work laptop. To my relief, that did the trick but the next day saw me come across another option in Argos (the range of computing kit in there still continues to surprise me) that made life even easier.

While seeing if it was possible to connect a wired or wireless router to mobile broadband, I came across devices that both connected via the 3G network and acted as wireless routers too. Vodafone have an interesting option into which you can plug a standard mobile broadband dongle for the required functionality. For a while now, 3 has had its Mifi with the ability to connect to the mobile network and relay Wi-Fi signals too. Though it pioneered this as far as I know, others are following their lead with T-Mobile offering something similar: its Wireless Pointer. Unsurprisingly, Vodafone has its own too though I didn’t find and mention of mobile Wi-Fi on the O2 website.

That trip into Argos resulted in a return home to find out more about the latter device before making a purchase. Having had a broadly positive experience of T-Mobile’s network coverage, I was willing to go with it as long as it didn’t need a dongle. The T-Mobile one that I have seems not to be working properly so I needed to make sure that wasn’t going to be a problem before I spent any money. When I brought home the Wireless Pointer, I swapped the SIM card from the dongle to get going without too much to do. Thankfully, the Wi-Fi is secured using WPA2 and the documentation tells you where to get the entry key. Having things secured like this means that someone cannot fritter away your monthly allowance too and that’s as important for PAYG customers (like me) as much as those with a contract. Of course, eavesdropping is another possibility that is made more difficult too. So far, I have stuck with using it while plugged in to an electrical socket (USB computer connections are possible as well) but I need to check on the battery life too. Up to five devices can be connected by Wi-Fi and I can vouch that working with two connected devices is more than a possibility. My main PC has acquired a Belkin Wi-Fi dongle in order to use the Wireless Pointer too and that has worked very well too. In fact, I found that connectivity was independent of what operating system I used: Linux Mint, Ubuntu, Windows XP and Windows 7 all connected without any bother. The gadget fits in the palm of my hand too so it hardly can be called large but it does what it sets out to do and I have been glad to have it so far.

Camera tales

Anyone who has ever been on HennessyBlog will know that I enjoy walking in the countryside and that I always have a camera with me when I do. Like many digital SLR owners, I am beginning to see the tell-tale spots in my photos that are caused by a dirty sensor. And it isn’t that I am continually changing lenses either: I rarely remove the Sigma 18-50 mm DC zoom lens that I use with the camera. Rather than trusting myself with the cleaning (I have had a go already without much success), I am giving serious consideration to letting the professionals take care of my Canon EOS 10D, my only digital camera. I have already been quoted something of the order of £35 by a Canon service centre not far from me and am seriously considering taking them up on the offer.

Of course, sending it away to them means that I will have to forego the ability to include photos with posts on HennessyBlog describing my walks in the kind of timescale to which I have become accustomed; of course, this is where digital really scores. I will still have a camera with me as film remains my mainstay, even in this digital age. The camera in question is another Canon, an EOS 30 that I acquired used from Ffordes Photographic. While taking a recent peek at their website, I have just spied a used EOS 1V going for £399, a song for what remains Canon’s top of the range film SLR. Yes, I am tempted but I must stay real. In fact, I did not pay full price for my EOS 10D. That was part of the run-out stock that 7dayshop.com were selling off at next to half of the EOS 10D’s original asking price in the wake of its being superseded by the EOS 20D (itself since replaced by the EOS 30D: digital is a fast-moving world).

Sending a camera away for attention is not new to me as I also acquired a used Minolta X-700 manual focus SLR, again obtained from Ffordes, and that needed a spot of maintenance after a year in my possession. There was a problem with the shutter that cost me £75 to get Minolta to fix. Now that Minolta as a camera maker is no more, I was wondering who would attend to it in the future. That question was answered by a recent look on the web: in the UK it is JP Service Solutions, a division of Johnson’s Phototopia. Konica Minolta retain this information on their website. Konica Minolta’s failure to capitalise effectively on the digital revolution in its early days, particularly in the SLR area where they gifted their competitors a massive head start, cost them their future in the photographic business and now Sony continues the mantle, a sad end to one of camera manufacturing’s great innovators.

Returning to my digital-less dilemma, I suppose that I could get another digital for backup duty; I have to admit that a DSLR is a bulky contraption to be carrying in airline luggage. The camera that has made it onto my wish list is Ricoh’s GR Digital, a highly regarded offering that follows in the great tradition of its film forbears, the GR 1 and GR 21. Given that my first 35 mm camera was a Ricoh, and I have it still, this would be a case of returning to my roots. Of course, having it on a wish list is very different from having it on the to-do list and finances will certainly dictate if the purchase is made, though a finance deal offered by Warehouse Express does make it more accessible. Maybe some day…

Evaluating an ergonomic mouse

Recent hectic mouse work has left my right hand feeling the worse for wear so a recent opportunity to try out a work colleague’s Evoluent VerticalMouse 3 was one that I took up. I gave it a go for a day and it left me impressed enough to go out and order one for myself. It’s not a cheap item with some selling for a smidgen less than £60 and others selling for significantly more than this. Also, it is a handed item with the latest version being available to right handers like myself and an earlier one for lefties. It will work with Windows 2000 but the supplied software is for XP and later.

The idea behind the gadget is an intriguing one: rather than having your hand held parallel to your desk as with a conventional mouse, you have it almost perpendicular to it. The claim is that when you have your arm this way, it is less likely to get tired. The arrangment sounds as if it might not work but it does in practice: your thumb is the anchor for the hand and the little finger (lúidín in Irish) rests on a little ledge that stops it getting dragged along either the mouse mat or the surface of the desk. This arrangement does allow you to relax your hand on the mouse. You get the usual mouse functions plus extra buttons that you can use to go back and forward through web pages; even without installing the included software, you get these. However, I have observed drift of the mouse cursor across the screen of my home PC when the unit is not being moved around. At first, I wasn’t sure what is causing this but it now appears to be the mouse mat that I was using. I’ll continue to give it a go.

Update: a mouse such as this really needs you to rest your arm on the desk for it to be at its most helpful. That’s fine for work but my home set up had me stretching my arm and that leads to a lot of discomfort. That isn’t the fault of the mouse: it is actually telling me something useful. The primary cause is a pull out keyboard drawer that I have to use due to lack space on the desk itself. So, I raised up my full tower computer case a little from the floor and now use that as a platform for the mouse. I know that it’s an unconventional approach but it seems to be working so far and I can make further adjustments if needs be…

Pondering travel device consolidation using an Apple iPad Pro 12.9″

It was a change of job in 2010 that got me interested in using devices with internet connectivity on the go. Until then, the attraction of smartphones had not been strong, but I got myself a Blackberry on a pay as you go contract, but the entry device was painfully slow, and the connectivity was 2G. It was a very sluggish start.

It was supplemented by an Asus Eee PC that I connected to the internet using broadband dongles and a Wi-Fi hub. This cumbersome arrangement did not work well on short journeys and the variability of mobile network reception even meant that longer journeys were not all that successful either. Usage in hotels and guest houses though went better and that has meant that the miniature laptop came with me on many a journey.

In time, I moved away from broadband dongles to using smartphones as Wi-Fi hubs and that largely is how I work with laptops and tablets away from home unless there is hotel Wi-Fi available. Even trips overseas have seen me operate in much the same manner.

One feature is that we seem to carry quite a number of different gadgets with us at a time and that can cause inconvenience when going through airport security since they want to screen each device separately. When you are carrying a laptop, a tablet, a phone and a camera, it does take time to organise yourself and you can meet impatient staff, as I found recently when returning from Oslo. Checking in whatever you can as hold luggage helps to get around at least some of the nuisance and it might be time for the use of better machinery to cut down on having to screen everything separately.

When you come away after an embarrassing episode as I once did, the attractions of consolidating devices start to become plain. In fact, most probably could get with having just their phone. It is when you take activities like photography more seriously that the gadget count increases. After all, the main reason a laptop comes on trips beyond Britain and Ireland at all is to back up photos from my camera in case an SD card fails.

Parking that thought for a while, let’s go back to March this year when temptation overcame what should have been a period of personal restraint. The result was that a 32 GB 12.9″ Apple iPad Pro came into my possession along with an Apple Pencil and a Logitech CREATE Backlit Keyboard Case. It should have done so, but the size of the screen did not strike me until I got it home from the Apple Store. That was one of the main attractions because maps can be shown with a greater field of view in a variety of apps, a big selling point for a hiker with a liking for maps, who wants more than what is on offer from Apple, Google or even Bing. The precision of the Pencil is another boon that makes surfing the website so much easier and the solid connection between the case and the iPad means that keyboard usage is less fiddly than it would if it used Bluetooth. Having tried them with the BBC iPlayer app, I can confirm that the sound from the speakers is better than any other mobile device that I have used.

Already, it has come with me on trips around England and Scotland. These weekend trips saw me leave the Asus Eee PC stay at home when it normally might have come with me and taking just a single device along with a camera or two had its uses too. The screen is large for reading on a train but I find that it works just as well so long as you have enough space. Otherwise, combining use of a suite of apps with recourse to the web does much of the information seeking needed while on a trip away and I was not found wanting. Battery life is good too, which helps.

Those trips allowed for a little light hotel room blog post editing too and the iPad Pro did what was needed, though the ergonomics of reaching for the screen with the Pencil meant that my arm was held aloft more than was ideal. Another thing that raised questions in my mind is the appearance of word suggestions at the bottom of the screen as if this were a mobile phone since I wondered if these were more of a hindrance than a help given that I just fancied typing and not pointing at the screen to complete words. Copying and pasting works too but I have found the screen-based version a little clunky so I must see if the keyboard one works just as well, though the keyboard set up is typical of a Mac so that affects word selection. You need to use the OPTION key in the keyboard shortcut that you use for this and not COMMAND or CONTROL as you might do on a PC.

Even with these eccentricities, I was left wondering if it had any utility when it came to backing up photos from digital cameras and there is an SD card adapter that makes this possible. A failure of foresight on my part meant that the 32 GB capacity now is an obvious limitation but I think I might have hit on a possible solution that does not need to upload to an iCloud account. It involves clearing off the photos onto a 128 GB Transcend JetDrive Go 300 so they do not clog up the iPad Pro’s storage. That the device has both Lightning and USB connectivity means that you can plug it into a laptop or desktop PC afterwards too. If that were to work as I would hope, then the laptop/tablet combination that I have been using for all overseas trips could be replaced to allow a weight reduction as well as cutting the hassle at airport security.

Trips to Ireland still may see my sticking with a tried and tested combination though because I often have needed to do some printing while over there. While I have been able to print a test document from an iPad Mini on my home network-connected printer, not every model supports this and that for NFC or Air Print is not universal either. If this were not an obstacle, apps like Pages, Numbers and Keynote could have their uses for business-related work and there are web-based offerings from Google, Microsoft and others too.

In conclusion, I have found that my iPad Pro does so much of what I need on a trip away that retiring the laptop/tablet combination for most of these is not as outrageous as it once would have seemed. In some ways, iOS has a way to go yet before it could take over from macOS but it remains in development so it will be interesting to see what happens next. All the while, hybrid devices running Windows 10 are becoming more pervasive and that might provide Apple with the encouragement that it needs.