Technology Tales

Adventures in consumer and enterprise technology

TOPIC: ANTIVIRUS SOFTWARE

Some things don't mix...

10th May 2009

Now that the Release Candidate for Windows 7 is out, I have been giving it a whirl in a VirtualBox session and it, like the Beta that I had been trying too, feels a sold enough affair. I went for the complete installation route in place of the upgrade path. I was surprised to find that it bundled my old files into a single folder called Windows_old and that my old user bits and bobs were folded in with this too. There was nothing there that I wouldn't have missed, but this is a nice touch.

However, I have a spot of fixing to do after adding Kaspersky Internet Security 2009. Like the beta, mixing Windows 7 and Kaspersky seems not to be the way to a stable system. Whether this is down to the virtualisation aspect of the business is something that I don't know, but I have found that removing Kaspersky and replacing it made everything sing along together. Booting into Safe Mode and using msconfig to remove any incidences of Kaspersky being called at start up provides a partial restoration of service. Because the msiexec service isn't running, you need full mode before any software but pulling out any cause for execution of Kaspersky gets that back. I suppose that I could go and put Windows 7 on a real machine to see if Kaspersky causes problems there, but that's not a road that I really want to travel.

A hog removed

11th February 2009

Even though my main home PC runs Ubuntu, I still keep a finger in the Windows world using VirtualBox virtual machines. I have one such VM running XP, and this became nigh on unusable due to the amount of background processing going on. Booting into safe mode and using msconfig to clear out extraneous services and programs running from system start time did help, yet I went one step further. Norton 360 (version 2 as it happened) was installed on their and inspection of Process Explorer revealed its hoggish inclinations and the fact that it locked down all of its processes to defend itself from the attentions of malware was no help either (I am never a fan of anything that takes control away from me). Removal turned out to be a lengthy process with some cancelling of processes to help it along, but all was much quieter following a reboot; the fidgeting had stopped. ZoneAlarm Pro (the free version that was gifted to users for one day only towards the end of 2008). Windows continues to complain about the lack of an antivirus application that it recognises, so resolving that is next on the to-do list.

Onto Norton 360…

20th October 2007

TrueVector Error

ZoneAlarm cut off VMware's access to the internet, so it was time to reinstall it. However, I messed up the reinstallation and now there seems no way to reinstate things like they were without tampering with my Windows XP installation status, and I have no intention of doing that. The thing seems to think that it can start a TrueVector service that does not exist.

Since I have to have some security software on board, I made a return to the Symantec fold with my purchase of Norton 360. That does sound extreme, but I have been curious about the software for a while now. You get the usual firewall, antivirus and antispam functions with PC tuning, anti-phishing and backup features available as well. It is supposed to be unobtrusive, so we'll see how it goes from here.

Update:

PC Pro rates the software highly, while Tech.co.uk accuses it of being bloatware. Nevertheless, the only issue that I am having with it is its insistence on having Microsoft Update turned on. For now, I am sticking with Shavlik's NetChk Protect, especially seeing what Microsoft has been doing with its update service. Have a look at Windows Secrets.com to see what I mean. Other than that, it seems to working away in the background without intruding at all.

What are we like?

22nd May 2007

Over the history of the internet, I have seen halcyon online dreams turn sour, with the world of Web 2.0 suffering the same lurch. It was only in the mid-nineties that the web was considered a levelling platform and a place for interaction and sharing. It also was a lot safer than it is today, an ironic observation given how e-commerce has taken off until you realise the financial gain from scams like phishing. Human nature does have a habit of spoiling things and the result is the number of patches that Windows has needed over the years, that and the expansion of security software from being all about antivirus packages to the inclusion of anti-spam, anti-spyware and firewall applications.

You would think that the above would have all but killed off the optimism that abounded in the late nineties, only for it to resurface again with the explosion of the blogosphere and, of course, there is Second Life. But there are signs of slippage even in this brave new world: comment spam has become a scourge for blogs, though the likes of Akismet and the WordPress Bad Behaviour plug-in see off most of it for me.

Then, there remains flaming on web forums. In fact, what has prompted this post is my observation of the transformation of a friendly forum thread into a hostile exchange. It started out as a communication regarding the welfare of someone who needed to retire from the annual Rab TGO Challenge with a high fever. Everything was going well until someone poked a hole in another poster's grammar, yet it was the mention of fitness that really turned things sour, especially when someone’s admission of a 20-a-day smoking habit drew the ire from a fitness fanatic. While it was all unnecessary, it shows how people can mess up with technology: to realise those optimistic dreams that I mentioned earlier, we have to change to make it happen. For now, I suppose that we’ll have to live in hope…

New version of ZoneAlarm Security Suite

1st April 2007

Having owned a licence of ZoneAlarm Security Suite 6, I was wondering if I would get a pop-up inviting me to upgrade, free gratis as I have a subscription, to the latest version. In the middle of my Office 2007 installation activities, the notification duly turned up to prompt me to download and install the update to version 7.

The first change you will notice is in the branding, ZoneAlarm is now owned by Check Point Software Technologies, but the real reason for my interest is my hearing that Kaspersky antivirus technology is now part of the package. In addition, learning capabilities have also been added so that you don’t get annoyed by the thing asking you if it is alright for a certain application to do something or other that seems vaguely out of order, all the time. This has been part of Norton Internet Security for a while and is certainly an asset; Windows Vista’s User Access Control feature would do well to implement some of this learning, given what I have heard of its activities. And ZoneAlarm 6 was prone to nag you a lot as well, at least it did for me.

The installation went well for me, apart from the non-activation of the antivirus functionality. This took an update and a reboot to sort out, leaving me to think that it might have emanated from the changeover to British Summer Time that took place last weekend. I shall be keeping an eye out for what happens when the changeover to Winter time takes place (don’t worry, I fully plan to enjoy the intervening time; I have more than learned to enjoy each season for its delights). Having a time changeover like this knock out your antivirus software is far from ideal. Other than that, everything is working fine, especially as the firewall is staying silent as it continues to learn.

VMware and ZoneAlarm

30th January 2007

Contrary to appearances given by this blog, I am not exclusively a Windows user. In fact, I have sampled Linux on a number of occasions in the past and I use VMware to host a number of different distributions – my Ubuntu installation is updating itself as I write this – as I like to keep tabs on what is out there. I also retain a Windows 2000 installation for testing, and have had a virtual machine hosting a test release of Vista not so long ago. I also have my finger in the UNIX world with an instance of OpenSolaris, though it is currently off my system thanks to my wrecking its graphics set up. However, ZoneAlarm has been known to get ahead of itself and start blocking VMware. If you go having a look on the web, there is no solution to this beyond a complete system refresh (format the boot drive and reinstall everything again) and I must admit that this sounds like throwing out bath, baby and bathwater together. I did find another approach, though: removing ZoneAlarm and reinstalling it. This wipes all its remembered settings, including the nefarious one that conflicted with VMware in the first place. It's remarkable that no one else has considered this, but it has worked for me, and having to have the security software relearn everything again is much less painless than rebuilding your system.

PSU shorting: one adventure too far…

20th January 2007

This morning, I got up to find my main computer powered off after I left it on overnight for a spyware scan by Webroot Spy Sweeper. After satisfying myself that it was dead, I tried popping a new fuse in the plug. What I saw next was far from being a pretty sight: shorting in the PSU. The fact that it took out a new 5 A fuse was neither here nor there (they are 20p a piece at where I replenished my supply: they may be cheaper elsewhere but what’s 20p these days?); thoughts of fried PC hardware are far from pleasant, especially the vision of losing data and expensive software purchases because a hard drive got fried by a shorting PSU. A whole new bare-bones system from the likes of Novatech was appearing very ominously on my horizon.

There was only one thing for it: try another PSU and see if everything works. So, it was off to a nearby branch of PC World for a replacement. While I know that there were other options, I preferred to get this problem sorted out pronto to put my mind at ease, if at all possible. The old PSU got taken out and the new one plugged in as part of pre-installation testing. Thankfully, I saw the Windows start up screen and the omens were good; it later turned out that my data had not been harmed either. Initial problems with keyboard and mouse recognition were resolved by a reboot, as was an IP address conflict that had resulted because my back-up machine was on throughout all of this. All in all, things turned out well after a solid lesson in backing up data outside the PC on which it resides. Maybe an online service such as Diino could be very useful.

I do seem to have an issue with PSU’s giving up the ghost; perhaps it's the fact that I run them overnight a lot. This incident caused to upgrade from a 450 W Jeantech unit to a 500 W one. Though the PSU that I had before the 450 W unit was higher rated, it couldn’t cope with the power demands of the machine it was powering up. The result was that it cut out a lot at start-up time, an annoying habit that I tolerated for longer than I really should. I’ll keep an eye on things as I go…

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